Human Factors Trainer & Peer To Peer Lead
Niven Phoenix (he/him) is a former military pilot, and current commercial pilot, with a back ground in Human Performance, Trauma Training and commercial delivery of Peer Support Programmes. Niven brought TRIM (Trauma and Risk Management) onto the Royal Air Force C17 Sqn during the Afghanistan campaign to protect aircrew mental health and promote resilience. This lead to the inception of TRIM across the whole of the RAF transport station Brize Norton, for which he was awarded a military commendation in conjunction with the 2011 Queens Birthday Honours List. He went on to be one of the first commercial pilots in the UK to deliver peer support and in 2018 founded Kura Human Factors which provides Mental Health and Wellbeing Training via Peer Support Programmes for commercial aviation operators across the UK and Europe. In addition to his TRIM training Niven is a military trained Human Factors Facilitator with a background in human performance training in safety critical operations. He is a subject matter expert on Just Culture, Safety Management Systems (SMS) and Error Management Systems (EMS) with experience in both commercial and military arenas. He is also a Crew Resource Management Trainer and has designed innovative online training programmes for mental health and wellbeing which are used to train aviation personnel across Europe.
Niven has a keen interest in Trauma after his experiences of the Military in Afghanistan and Iraq. Since losing his father in the RAF Chinook Helicopter crash on the Mull of Kintyre in 1994, Niven is passionate about Safety Management and Human Performance training. He represented the RAF C17 Fleet on a nationwide TV documentary ‘Cutting Edge Air Hospital’ concerning aero medical role of C17 in operational environments. He is currently involved with the making of a BBC documentary on the RAF Chinook crash and is regular presenter on the world renowned British Airways Flying with Confidence Course.