Managing Challenging Clients & Their Expectations

Workshop for Litigation Staff

Facilitator: Dr Mike Smith

This workshop will look at the emotional and technical difficulties encountered working with families going through a litigation process. Key areas covered will include:

  • Communicating effectively with client’s
  • Strategies to help manage clients’ emotions during litigation
  • What to do when it’s not working & the next steps

Available dates are Thursday November 28th and Thursday December 19th. All sessions will run 10am-1pm

Search ‘Managing Challenging Clients’ on Eventbrite to book on

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A new survey by @gmcuk has found around half of trainee doctors (51%) have had concerns about their safety or that of colleagues during the pandemic >> Read the full report here http://orlo.uk/4j9ab #Covid19UK https://twitter.com/gmcuk/status/1319234108824965122

“Public satisfaction with NHS hospital services has soared during the coronavirus pandemic...
The increases in positive feeling toward the NHS between March and September have been particularly dramatic in maternity and emergency care”. https://www.hsj.co.uk/coronavirus/exclusive-public-satisfaction-with-nhs-maternity-and-aande-soars-during-pandemic/7028664.article?sm=7028664

For the rest of BHM, we will be celebrating some phenomenal women that have been pivotal to this movement so far. They have all contributed massively to where we are today and we would like to honour them for the work they have done.

Today we celebrate Dr Ria Clarke.

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