Managing Challenging Clients & Their Expectations

Workshop for Litigation Staff

Facilitator: Dr Mike Smith

This workshop will look at the emotional and technical difficulties encountered working with families going through a litigation process. Key areas covered will include:

• Communicating effectively with client’s
• Strategies to help manage clients’ emotions during litigation
• What to do when it’s not working & the next steps

Available dates are Thursday November 28th and Thursday December 19th. All sessions will run 10am-1pm

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