Managing Challenging Clients & Their Expectations

Workshop for Litigation Staff

Facilitator: Dr Mike Smith

This workshop will look at the emotional and technical difficulties encountered working with families going through a litigation process. Key areas covered will include:

  • Communicating effectively with client’s
  • Strategies to help manage clients’ emotions during litigation
  • What to do when it’s not working & the next steps

Available dates are Thursday November 28th and Thursday December 19th. All sessions will run 10am-1pm

Search ‘Managing Challenging Clients’ on Eventbrite to book on

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TSM_JournalThe Student Midwife Journal@TSM_Journal·
22h

🌱 It’s the International Day of the MW on the 05/05. We’ve teamed up with @Weleda to offer you a special nurturing session with a difference, with products worth £100.

🌱 Friday 7th May or Saturday 8th May 9am-1:30pm. £10. UK only.

Head to @all4maternity to book.

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healthyyoultdDr Jan Smith@healthyyoultd·
23h

Finished delivering self development workshops to aspiring maternity leaders. Such enthusiasm, openness and courageous! Also, knowing the work they need to do to have the maternity services we all want #transformativeleadership @TeamCMidO @Jessreadmidwife @SaschaWells

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Retweet on TwitterDr Jan Smith Retweeted
JonathanCliffe8Jonathan Cliffe, RM, BMid (hons), PGCert.@JonathanCliffe8·
21 Apr

Delighted that our new quality improvement tool for non English speaking women has been approved by governance. #RiverPass will be a great resource to help enhance care for women and babies. #CoC #MatExp #PersonalisingCare @AilsaGJ @berniequigley1 @TandySky

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