Managing Challenging Clients & Their Expectations

This three-hour workshop is for litigation staff and case managers. It is usually facilitated by Dr Mike Smith and runs throughout the year. It teaches participants ways to:

  • Communicate effectively with clients
  • Strategies to help clients manage their emotions during litigation
  • What to do when it’s not working and what to do next

See our ‘Upcoming Events’ page

Testimonials

“Very insightful and really well put together. So happy to have attended.”
Solicitor

“Very good understandable workshop with plenty of interaction- thank you.”
Case Manager

“Feel so much more confident after this workshop with managing client’s challenging behaviours.”
Solicitor

Tweet

Live webinar @RCObsGyn this evening. Proud of our work in setting up the #supportingourdoctors service. Now more needed than ever ! @Christoph_Lees @proftombourne @ClareGerada

The team have set up a peer support network for police officers and staff impacted by PMH. Please spread the word to those who may need support in policing but also if you can offer support please also join. Just answer verification Qs 💙 https://www.facebook.com/groups/1173322383148378/?ref=share

We need to stop glamorising overworking. Back2back meetings, no lunch breaks & late night working aren’t signs of a committed leader. Having boundaries are a form of self care & models to those you lead this is important. Spaces in your diary gives time to generate new ideas.

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Healthy You Ltd

Suite 1 Park Valley Court,
Park Valley, Meltham Road,
Huddersfield , HD4 7BH

Atarim

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