Managing Challenging Clients & Their Expectations

This three-hour workshop is for litigation staff and case managers. It is usually facilitated by Dr Mike Smith and runs throughout the year. It teaches participants ways to:

  • Communicate effectively with clients
  • Strategies to help clients manage their emotions during litigation
  • What to do when it’s not working and what to do next

See our ‘Upcoming Events’ page

Testimonials

“Very insightful and really well put together. So happy to have attended.”
Solicitor

“Very good understandable workshop with plenty of interaction- thank you.”
Case Manager

“Feel so much more confident after this workshop with managing client’s challenging behaviours.”
Solicitor

Tweet

A new survey by @gmcuk has found around half of trainee doctors (51%) have had concerns about their safety or that of colleagues during the pandemic >> Read the full report here http://orlo.uk/4j9ab #Covid19UK https://twitter.com/gmcuk/status/1319234108824965122

“Public satisfaction with NHS hospital services has soared during the coronavirus pandemic...
The increases in positive feeling toward the NHS between March and September have been particularly dramatic in maternity and emergency care”. https://www.hsj.co.uk/coronavirus/exclusive-public-satisfaction-with-nhs-maternity-and-aande-soars-during-pandemic/7028664.article?sm=7028664

For the rest of BHM, we will be celebrating some phenomenal women that have been pivotal to this movement so far. They have all contributed massively to where we are today and we would like to honour them for the work they have done.

Today we celebrate Dr Ria Clarke.

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Healthy You Ltd

Suite 1 Park Valley Court,
Park Valley, Meltham Road,
Huddersfield , HD4 7BH

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